1.Our sales Team

(only below information used in our company)

 

 

Sale Manger: Lemon Lee

Email:lemon@anwav.com

Whats app:+86 182 6705 4955

skype:sendy0755@hotmail.com

wechat:anwasports

 

Sale Supvisor: Yumi Chaw

Email:yumi@anwav.com

Whats app:+86 178 5758 2242

skype:yumi@anwav.com

wechat:anwaindustry

 

Sale Supvisor: Sandy Luo

Email:sandy@anwav.com

Whats app:+86 152 5897 1871

wechat:15258971871

 

Sale Supvisor: Yuki Hong

Email:yuki@anwav.com

Whats app:+86 153 9750 4696

wechat:15309750 4696

 

2.Warranty

 

Manufactures vehicles carry a 180 days Limited Manufactures Warranty. This warranty is extended to replacement parts and necessary labor of covered products for defects in material or workmanship. This warranty does NOT extend to the transportation cost to repair or replace either product or parts.
Manufactures warranty does not extended to those items identified as standard wear and tear items (i.e. belts, tires or batteries)
Manufactures warranty does not extend to consumer abuse, neglect or ignorance. Dealers are advised to inspect all returns for signs of these conditions prior to offering refund or replacement.
We will send 2-5% parts free when buying more than full container.
all customers can buy parts from our company no matter you have bought products or not.

 

3.FAQ

 

1. About Sample: How could I get a sample?
We have to receive your payment for samples and their express delivery cost, then send samples to you. The prices of the samples are 15% extra on the pricelist. Express delivery charge depends on the quantity of the samples.
2. About Price: could I get your price list?
Yes, please tell us the products (with their model number), quantity you are interested in, then we will offer the price by e-mail.
3. About Shipment: what kind of shipment will you use?
We usually ship the products by boat via our shipping agent, we can ship the products to any place of the world. Shipping by air is impossible because the battery and engines is hazardous.
4. About Sole-Distributor: what about the terms to become your sole distributor in our city, area or state, country?
If you can sell our products worth US$ 10,000 ---- 50,000 per month, you can become our sole distributor in your city or area if you can sell our products worth US$ 50,000 or above per month, you can become our sole distributor in your state, if you want to be a sole agent in your country, negotiable.
5. About OEM: could we place order by OEM style to produce our own brand products in your factory?
Of course you can. Welcome to do OEM. What you need to do is email us the brand name or logo.
6. About Payment Terms: How we arrange payment?
Two kinds of payment:
T/T: Telegraphic Transfer (wire transfer), 30% down payment, balance upon fax of the bill of lading. or
L/C: Letter of Credit.
Bank information is available upon asking.
7. About Lead Time: How soon we can get the shipment?
We will arrange production after confirmation of the order and payment. So all scooters are brand-new produced, we will take 7-15 days to arrange production, book shipping will take less than 7 days. Shipping time depend on the destination place.
8. About MOQ (Minimum Order Quantity): what is the minimum order quantity?
Usually 50pcs each model, but not fixed.

10. About Dropship: do you dropship?
We cannot do dropship, the quantity for dropship is usually small, the handling will be high compare with the small quantity.
11. Pictures are for guidance & may not resemble exactly a specific model.
Products Specifications are subject to change without prior notice.
12. The registered designs or patented or copyrighted products showed in the website only sell to the proprietors or their authorized agents.
13, About Warranty: please check on above.
14. About placing order: how to place an order.
Email order details to us including vehicles model number, quantity, destination port (we need it to calculate the shipping cost), selling countries (different countries have different power plug), consignee’s contact information including detail address and phone fax number and email address, notify party, etc.
For more details, please email us:

 

4.Workshop Glance

Copy Right:

 

ANWA INDUSTRY COMPANY LIMITED